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Managing Orders

Processing Purchase Orders

You've gotten your first order for a SmokeSource product - congratulations! Time to process that order and get it fulfilled for your customer. Processing orders via Smoke Source is very quick and easy! All you need to do is go to the Orders Tab, sele

Returns and Cancellation Policies

CaliConnected requires photos of both the packaging and all contents of the package for all claims. If a return or replacement is requested, refunds or replacements will not be issued until the return is received and inspected for use. Broken or Inco

How to Cancel an Order in Smoke Source

Whether a customer changes their mind or a product is out of stock, order cancellations happen!. Cancelling an order in Smoke Source is easy, but a few extra steps are required to make sure it is done correctly. To cancel an order that hasn't yet bee